Sales Representatif (Wownet)

Market and Sell Wownet Brand and Sub Brand product

Junior System Backup Administrator

Junior System Backup Administrator will help Internal Project Team

IoT Junior Engineer

Creation and development of the devices, sensors and software

Customer Service Supervisor

Provides direction to the Customer Service team by assigning, directing and reviewing work of staff. Supervisory duties include training, writing, conducting performance review, and assisting the customer service staffs in their day to day activities. Incumbents provide coaching and guidance to representatives. Duties also include resolving escalated customer complaints and disputes and handle difficult customer issues.

Customer Service QA Supervisor

Review the customer service and engineer staffs Productivity and Quality to always in the highest standards of customer service and maintaining these standards by continuous evaluation of Customer Service and Engineer performance during giving resolution to customer. Help Support Manager and Customer Service Manager identify malfunctions and to improve customer service.

Customer Service QA Staff

Giving administration support to produce Productivity and Quality report and Customer Survey Report

Customer Service Staff

Act as the frontline of the company and ensure deliver Excellence Customer Service by answering any simple inquiries that a customer may have. And provides reactive support by working closely with related department to resolve the issues.

Software Development Admin

Handle all administrative things in Software Development Departement

Copy Writter

Responsible for Copywrite, Blog Content, Whitepaper and Case Study Content, and High Value Content

UI/ UX Designer

gathering user requirements, designing graphic elements and building navigation components

Developer - Back End

Commit to develop applications on time and on target.

Project Manager

To manage projects that are going on with Customers directly. Manage the team who involves in the projects

Sales Representatif

Market and Sell Wowrack Brand and Sub Brand product

Fresh Graduate Engineer Program

Though this program the company will train graduates and map positions according to their abilities as system engineer/ developer.

Linux System Administrator

Assist in overseeing trouble ticket queues and resolve issues

Windows System Administrator

Assist in overseeing trouble ticket queues and resolve issues that our Tier1 support team is unable to resolve.

NOC

Monitoring network engineering performance and ensure system availability and reliability Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Performing network maintenance and system upgrades

Network Engineer

Operate and maintain corporate and customers network (switches,routers,firewalls and loadbalancers)

Developer - Front End

Commit to develop custom web applications on time and on target.